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How to build a happy business in the USA?

10/8/2023

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It is true that many companies fail in attempting to enter the hyper-competitive US market. The positive view, however, is this: U.S. market entry is not a very complex process, and when it’s done right, it opens the #1 largest market opportunity without costing an arm and leg. And while those companies’ failure may have been caused by a whole variety of problems, the list of fundamental “market entry errors” is relatively short (that’s a different blog post).


Why USA?
The United States is the world's largest economy, and it accounts for nearly 25% of global economic output. For most B2B technology firms, the USA represents more than 50% of the business potential. In addition, it represents access to a large market, AND access to growth capital, AND dynamic M&A opportunity, so all this makes the USA a very obvious and must-have part of the growth strategy for all B2B technology companies with global demand. 

There are many who are predicting (2023) USA’s decline. Ah, do not believe any of that. Let’s take the US dollar. Some argue that foreign central banks are losing interest in the dollar. The stats that are referred to is that the dollar has fallen from 70% share of the world’s currency reserves to 60% in the past 20 years. In the big picture, it does not matter. EUR is still at 20% and China’s Yuan? Its share has dropped to its 16-year low, 2.6%. What about the inflation rates in 2023? USA 3.2%, Sweden 9.3%. What about venture funding? USA $245 billion, which equals the rest of the world combined. So, really, no worries, USA is doing just fine. 

Can you build a $100 million B2B technology company without entering the USA? Of course, it is possible. But the probability of success, in maximizing your business potential is higher in the USA than anywhere else – simply because that is where most of the B2B customers are, even globally speaking. For a competitive B2B technology solution, USA presents a homogeneous market where any new industry best-practice is adopted rapidly nationwide.

Another factor making US market entry an attractive option is that U.S. business culture and language is often already familiar to the average European business professional. Management’s learning curve in building successful strategy is therefore relatively short compared to many European or Asian countries, where the cultural and language barriers (20+ languages in Europe, 50+ in Asia) may introduce friction to the market entry, making it slower and far more expensive than in the USA.

Ideal profile for a fast scale-up in the USA?
When I see a foreign B2B technology company entering the United States, a Tolstoy quote comes to mind: "Happy families are all alike; every unhappy family is unhappy in its own way." This could be turned into an observation about the US Market entry: “Successful companies look all alike; every unsuccessful company has failed in its own way.”

But so what is the optimal profile of a B2B company for the fastest scale in the USA? Here is one criteria. In short: B2B business models built around well-productized solutions, with modular components, and simple setup at the customer installation, become more repeatable (cookie-cutter at best), and are therefore the obvious winners for fast scaling. So, if it is repeatable and scalable, and you have evidence of adoption and growth, you may have a very good candidate for entering the US market. It also reduces your risk greatly, if your business has reached a product-market fit already in Europe before entering the USA. This typically means roughly $1 million annual revenue with healthy double-digit growth. There are exceptions, for example if the company has an innovation that is a patented high-impact technology break-through in its market sector, then even lower revenue can act as a validation for starting the expansion. 

At the other extreme, business models that are delivering generic engineering services and project work, where every sales transaction is different, will typically struggle in the market entry. To enter USA with these business models will require boots on the ground from day one. It is not easy to build a large-scale engineering project business in the USA over Zoom. And those engineering and development services that CAN be scaled remotely, such as Software Development, have already become extremely competitive global markets, where the low cost & high-skilled engineering labor from India and China is often difficult to beat.

Takehill guidance - the fastest-to-scale company profile in USA: a company with a repeatable product or solution, that has a clearly defined differentiation, quantifiable customer value (ROI), and already has a growing annual sales beyond $1 million. 

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3 Critical Factors for Successful U.S. Market-entry

8/4/2021

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To successfully enter the US market, CEOs need to re-evaluate all the business fundamentals. This is because the new US environment is different. Customer buying behavior is different. Competition, regulations, channel vs. direct, customer’s business processes – they all have little U.S. nuances that eventually may become the showstoppers.
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With that, here are the TOP 3 time-tested, critical success factors for the U.S. market-entry. No different really from the list when starting a B2B business anywhere else - but that exactly is the point - these are the fundamentals to re-visit, after landing on the new continent and basically starting from square one.


  • 1. Value proposition

  • A) Your value prop should be crystal clear. The problem-solution-fit is well understood in the context of how the U.S. target customers experience the PROBLEM in their everyday work. ROI and benefits that you promote, are well understood and quantified, with a happy reference customer willing to confirm your findings.
  • B) A clear value prop is extremely important especially for those companies, who claim to be creating a new market category or delivering some new unseen benefits. For those who enter the existing category, where ROI is already well understood, it's more important to explain why your mousetrap is better than others. I.e. the following:

  1. 2. Differentiation

  2. A) Your differentiation is outstandingly well communicated, and quantified, vs. U.S. competition – answering the question: how much better is it? 2x, 5x, 10x? And why is this advantage important for the user? 
  3. B) A special emphasis is on communicating unique selling points against your #1 ENEMY, which is the US based "good-enough" solution. You understand that technology advantage does not always translate into business benefits. If nobody cares, you will just have advantage without business. And therefore, the key question is: why should anyone care?

  4. 3. Online web presence

  5. A) Your online content appears informative and attractive to prospective U.S. buyers - when compared to the websites of other similar or competing US firms. The US audience should see you as a trusted-advisor and thought-leader. This enables lead-generation and call-backs from marketing campaigns. Missing this will kill many first-time market-entry candidates, as any serious prospect will check the online content and story, before making the first contact or responding to your emails.
  6. B) You are intimately aware of the language and industry specific jargon that is being used in your target U.S. market. Your team has spent countless hours in research to learn the U.S. buyer’s journey. The content you have created helps buyers to buy, rather than sellers to sell. Tip: it looks much easier to buy, when you have a U.S. address and phone number on your website. Start with a virtual presence!
  7. C) You understand that before lead generation you should do brand building. You also understand that in order to do that, even in the most affordable way possible, you have to FIRST create branding content before you start creating lead gen content. Because, lead gen campaigns without first building your brand and trust with your audience is...... yes, spamming. 


  1. About Marketing
  2. After you have proven that someone is willing to pay money for your product in the USA or you have signed your first partner contract, you must be prepared to invest in marketing. My rule of thumb is that when you start scaling the business in the U.S., after capturing the first reference-customer, you should have at minimum $5-10k/month marketing budget available for targeting the US market, or 10-15% from revenue whichever is greater. Because for scaling, and for your US resellers support, you have to start building your brand and you have to start generating leads. You will never maximize your business potential in the US by having your "agent" knocking door-to-door. And unlike in many European countries, in the U.S. the sales people (when you finally hire them) do not generate their own sales leads. You have to generate them. 

  3. Related to marketing, an important detail: eventually you have to make U.S. specific marketing material, brochures, data sheets, white papers, price lists, agreements, etc. All this paperwork MUST be in a U.S. Letter size format, not in A4. Really. Because otherwise they will not print our correctly. And the US materials should have the US address printed on them. Did I mention that already - by using your virtual office address! If you miss all this, it sends a message that you do not really care about the US business details and it's obvious that you live somewhere far, far away. 



Questions? Do not hesitate to call or email anytime. The more difficult problem you have, the more delighted we are to help you find a solution. 
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    Author

    Andy Korhonen is a 3-time technology CEO and author who has spent the last 30 years pioneering new markets and building successful businesses. He does have a good amount of formal education in Computer Science and Business Managemnt, but his real expertise is in turning complex concepts into simple business.

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